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Frequent questions

Here you find the answers

How are prices calculated?

All prices shown include VAT. The price does not include sending the order to the customer. This is an additional cost, unless otherwise stated.

What are the payment options?

Our e-commerce offers different payment systems.
The customer can pay by:
– Payment on site;
– PayPal;
- Credit card;
The products will be sent as soon as the payment is completed.

What are the shipping costs?

For Italy, shipping is via SDA-Poste Italiane express courier.

Shipping costs are:
- €6.50 for orders up to €50.00
- Free for orders over €50.00
Orders are generally managed within 48/72 hours (2/3 working days) from receipt of payment, unless stock is available.

The courier delivery usually takes place within 24/48 hours (the delivery time for some disadvantaged locations and smaller islands could be longer). As soon as the package is sent, the customer will receive an email containing the tracking.

For each order, there is also free collection at our laboratory in Piazza Caduti per la Libertà 40 - 10070 Corio (TO), upon notice.

How does your returns policy work?

According to the legislative decree 22/05/1999 n.185, you have the right to cancel the entire order within 14 days of receipt,  receiving a full refund of the payment. The cost of returning the products will be charged to the customer. A necessary condition for the return is that the products are perfectly intact, unused and therefore resalable by the shop. In this way the customer will be able to obtain a refund of the price already paid at the time of advance payment after the products have returned to the store's warehouse and have received the conformity check.
To exercise this right, it is necessary to send us a written communication within 14 days of receipt of the goods to the following address:
a) the invoice number or the order number;

b) a copy of the document proving the purchase;
c) the description and quantity of the returned products, in case of partial withdrawal;
d) Your bank details to execute the refund
The products subject to this withdrawal must be sent to the address: Beebeecosmetics, Via Tramontana 17 - 10070 Corio (TO)
For any question you can write to

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